Job Description


Our Client, a Global Power Technology Leader company, is looking for a (CSSNA) Service Administrator – III for their Quebec, QC location.
 

Responsibilities:
  • Serves as first point of contact with customer to promote quality customer service and assist with increasing business within the branch location
  • Serves as the first point of contact with customers either on the phone or at the branch, developing positive relationships with key customers.
  • Assesses customers needs and gathers pertinent information
  • Creates basic work orders in appropriate systems
  • Provides some status updates to customers, as requested


  • Requirements:
  • The successful candidate will demonstrate the following skills and qualities:
  • Strong computer skills
  • Excellent communication skills, both written and verbal
  • Customer-oriented mindset
  • Professional demeanor that inspires confidence
  • Strong cri...
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