CTO, APAC

The role of the APAC Chief Technology Officer (CTO) is to work with our customers in the region to understand their AI transformation journey and ensure Zendesk’s product roadmap aligns with the market trends so we remain at the forefront of CX and AI innovation. The CTO role must synthesize key product inputs from our customers and prospects, align with our Go-To-Market teams, and influence global product strategy. CTOs are expected to advise or manage major strategic transformational projects the Executive team prioritizes. The APAC CTO will work closely with Corporate Development teams on projects, playing a significant role in one to two transactions annually. The APAC CTO will represent the company on AI and AI-based automation in CX. The role will require a passionate, business-oriented technology leader with extensive CX technology experience and a track record of being an industry thought leader and influencer.

What you will be doing

• Drive custo...