CTS Automotive German-speakers (various locations) * (368342)

The Customer Technical Support (CTS) position will be part of CMO Automotive, Packaging & Electrical Steels. Join us if you have the ambition to be an actor of the transformation to a sustainable world!

Main responsibilities and activities:

The CTS, together with the Account Manager, forms the core of the customer team that is in direct contact with our customers in the philosophy of “one face to the customer”. You will be responsible for all technical communication and developments for a specific set of customers. To accomplish this, you will be in contact with the quality teams in our Flat Europe mills, the customer service teams, CTO, R&D, marketing, the commercial team and the sustainability (XCarb) team. You have regular (in person) contacts with the customer and can assist to their production in the context of new product trials or quality incidents. The CTS has to develop a high-level relationship with customers to develop d...