Job Description

Description

  • Experience Required: 0 to 6 months
  • Experience Desired: Customer Service Experience; 1-3 years in a service-oriented environment, and be comfortable with technology. Additionally, experience leading others is desired.
  • Education Desired: High school diploma or equivalent
  • Lifting Requirement: Up to 50 pounds
  • Age Requirement: At least 18 years of age


    • Job Responsibilities

  • Administer Team Members'; workload, conduct guest transactions at curbside, communicate discrepancies and help bag and store orders.
  • Provide customer service that exceeds requirements for both internal and external guests.
  • Understand all guest service initiatives and measurement tools (i.e. voice of guest, mystery shoppers).
  • Respond to guest calls regarding product inquiries, special orders and product requests.
  • Schedule Team Members and delegate work assignments.
  • Provide coaching and feed...

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