Customer / Account Manager

Customer/Account Manager | £45,000 - £50,000 | Watford, Hertfordshire (Hybrid)

My client, a well‑established organisation within the commercial sector, is seeking a Customer/Account Manager to support and grow a varied portfolio of existing accounts. This role focuses on relationship management, commercial delivery, and providing high‑quality support to a diverse group of clients.

Responsibilities

• Manage and develop a portfolio of existing customers, ensuring strong engagement, service quality, and retention
• Drive commercial performance by meeting agreed revenue goals and identifying opportunities to expand current contracts
• Promote the organisation’s full range of insight‑based and consultancy solutions to maximise client value
• Maintain accurate forecasting and sales pipeline tracking to support wider business planning
• Deliver online and face‑to‑face presentations to showcase product...