Job Description

Customer/Account Manager | £45,000 - £50,000 | Watford, Hertfordshire (Hybrid)
 
My client, a well‑established organisation within the commercial sector, is seeking a Customer/Account Manager to support and grow a varied portfolio of existing accounts. This role focuses on relationship management, commercial delivery, and providing high‑quality support to a diverse group of clients.
 
Responsibilities

Manage and develop a portfolio of existing customers, ensuring strong engagement, service quality, and retention
Drive commercial performance by meeting agreed revenue goals and identifying opportunities to expand current contracts
Promote the organisation’s full range of insight‑based and consultancy solutions to maximise client value
Maintain accurate forecasting and sales pipeline tracking to support wider business planning
Deliver online and face‑to‑face presentations to showcase products, insights, and new service offerings
Provide meaningful custome...

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