Customer Account Representative

Description & Requirements

Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability and excellence, we use leading science and technology to move fiber-based packaging forward.

Customer Account Rep

Shift: Monday-Friday 8am-4:30pm

Salary range: 50,000-$60,000/yr

The Opportunity: As a Customer Account Rep, you will represent Smurfit Westrock to the customer and act as a critical liaison between the customer, sales, and operations teams. As Customer Account Rep you will receive and process routine customer orders, inquiries, and/or customer issues related to orders. You will also be responsible for maintaining the ongoing relationship with multiple customers and sales staff utilizing knowled...