Customer Account Service Rep

The Customer Account Service Team is the central point of contact for North America customers, sales teams, internal departments, and logistics partners – ensuring accurate order entry, timely processing, and excellent operational support from order receipt to delivery.

This role involves managing orders, resolving order/shipping conflicts, and collaborating across the organization to deliver a superior customer experience.

Ideal Candidate

Comfortable working in a fast-paced, high-volume environment.

Experience

• Minimum of 2 years of experience in SAP-based customer order service focused on order fulfillment.

Skills

• Strong communication, interpersonal, and time-management skills
• Customer-focused mindset with high attention to detail and accuracy
• Problem-solving ability and confidence handling escalations and complex logistics
• Ability to multitask and collaborate across multiple depart...