Customer Account Service Rep

Senior Customer Account Service Representative

The Customer Account Service Team is the central point of contact for North America customers, sales teams, internal departments, and logistics partners – ensuring accurate order entry, timely processing, and excellent operational support from order receipt to delivery.
This role involves managing orders, resolving order/shipping conflicts, and collaborating across the organization to deliver a superior customer experience.

Ideal Candidate

Comfortable working in a fast-paced, high-volume environment.

Experience

• Minimum of 2 years of experience in SAP-based customer order service focused on order fulfillment.

Skills

• Strong communication, interpersonal, and time-management skills
• Customer-focused mindset with high attention to detail and accuracy
• Problem-solving ability and confidence handling escalations and complex logistics
• Ability to...