Customer Accounts Representative - 2 to 4 years Exp (AR and O2C)

Customer Accounts Representative

Customer Accounts Representatives are responsible for working closely with Customer Service Team as well as the corporate Customer Accounts Department in Texas, USA, and regional Customer Accounts Departments to provide customers with the best possible service and support.

Description

• Performs order releases, new account set ups, credit investigations, and collection contacts. Provides credit information to customers within specified deadlines.
• Provides company credit services via telephone, internet, email, mail, and fax. Meets specified credit department objectives.
• Process credit applications requests from customers, perform credit search, offer customers with credit term and limit according to policy and procedure.
• Communicates with customers and other departments within Mouser to resolve account issues, pending orders, invoice discrepancies and customer accounts r...