Customer Acquisition Specialist

Accountability & Responsibilities of Role:

• Make outbound calls to prospective customers from provided databases or marketing-generated leads.
• Understand customer needs and qualify leads to pitch appropriate products or services.
• Address objections and convert cold/warm leads into confirmed sales or scheduled follow-ups.
• Accurately document customer interactions and outcomes in the CRM system.
• Consistently meet or exceed daily, weekly, and monthly sales targets and performance KPIs.
• Conduct timely follow-ups through calls, emails, or messaging platforms to nurture leads and close deals.
• Ensure a high standard of customer service throughout the sales process to encourage satisfaction and retention.
• Stay informed on product features, promotions, industry trends, and competitor offerings.
• Cross-sell additional products or services based on customer needs and interest to maximize ...