Job Description

our client
people2people have partnered with a global leader in the electronic and home appliance space who have a constant focus on innovation.


the role
Reporting to the Network Operations Manager, the primary purpose of this role is to support the Service Network through achieving customer satisfaction. This role will see you responsible for;
  • Providing administrative support
  • Managing and updating service orders
  • Updating service order status
  • Ensuring system data is accurate
  • Order management
  • Supporting new system/function implementation
  • Liaising with Service Managers and Service Centres
  • Monitoring to ensure providers are complying with company processes and procedures
  • Creating ad hoc reports and case studies to identify areas of improvement

  • selection criteria

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