Job Description

Your missions

As part of the Live Experience team, we’re looking for a new Customer Advisor to support the commercial success of the Ubigi offering.


As a Customer Advisor/Support Level 1, you will be in a key position to deliver the best possible experience to users of our cellular connectivity services around the world. You will be our customers’ first point of contact, playing a crucial role in resolving their mobile Internet connection issues, managing their needs and promoting our services.


Your mission will be to ensure optimum customer satisfaction while contributing to the ongoing development of our brand.


Customer service:

  • Respond to customers’ questions and requests for assistance by email (mainly), online chat, telephone.

  • Inform customers about our products and services to optimize their experience.

  • Help customers resolve technical issues related to their connectivity services, working closely with techn...

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