Job Description
Job Description
If living abroad, making international friends and enjoying life in Portugal tempts you, we might be the perfect match! We are looking for a person who is ready for challenges and supports customers with their questions. You are responsible for the needs of the customers and find the best solution to make them happy again.
Your responsibilities and impact as Customer Advisor will be:
- Being well informed about the industry and the company’s operation you will be working for
- Providing the best possible answers and solutions by phone, e-mails or social networks to concerns and requests from our client’s customers
- Remaining calm and clear facing customers’ concerns
- Being able to lead customers to the appropriate service if you are not able to provide a satisfying answer
Skills, qualifications and interests you need to succeed in this role:
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