Job Description

Position Title: Customer Complaint Management Engineer
Experience time: 5 years as Quality Engineer, with experience in different manufacturing process, customer service and complaint management
Key Responsibilities:
The Customer Complaint Management Engineer is accountable : complaints are resolved effectively and without delay and that those not resolved at the entity / country organization level have been escalated and considered in the competent entities.
Is owner of establishing, deploying, and stabilizing product, process, and system quality during the launch of a new Schneider Electric manufacturing site, according the customer requirements.
This role leads the end-to-end quality setup, while supporting early application of Quality Core Tools to ensure robust processes from launch, supports customer and corporate audits, and embeds Schneider Electric safety, quality and sustainability standards from day one.
The position requires strong leader...

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