Job Description

Customer Analytics Lead


  • Lead the customer analytics roadmap to deliver insights that shape business decisions.






  • Drive cutting-edge analytics and continuous improvement to transform customer understanding.






  • Hybrid working options with up to 80% homeworking and 20% at our Head Office in Stratford-upon-Avon


    • About the role

    We’re looking for an experienced analytics manager to lead our Customer Analytics and Insights team, driving strategic, data led analysis that informs decisions across the business. Reporting to the Customer Analytics & Data Science Manager, you’ll own and deliver the customer analytics roadmap, ensuring stakeholders have the insight they need to shape strategy and performance.



    In this role, you’ll provide technical leadership, overseeing the design and delivery of analytical solutions that support the organisation’s strategi...

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