Customer Analytics Manager (Retention & LTV Focus)

Company Description

Krishna’s Herbal and Ayurveda, founded in 2007 by Mr. Shrawan Daga, is a leading Ayurvedic brand in India, committed to providing natural and effective wellness solutions rooted in ancient Ayurvedic traditions. Headquartered in Jodhpur, Rajasthan, the company operates two GMP-certified manufacturing units, ensuring high-quality production standards. With a product portfolio of over 170 Ayurvedic and herbal items, Krishna’s caters to a growing demand for natural wellness products such as juices, tonics, cosmetics, and more. The organization has achieved remarkable success with ₹300 Cr+ Annual Recurring Revenue (ARR) and continues expanding domestically and internationally.

Responsibilities

Perform cohort analysis to track customer behavior over time (monthly, product-wise, channel-wise)

Calculate and monitor LTV, ARPU, repeat rate, retention & churn

Analyze first-time vs repeat vs returning c...