Customer Assist Specialist

At Pepper Money, we’re dedicated to helping people succeed—whether it’s buying a family home, a dream car, developing professionally, or growing their business. We’ve become one of the largest, most trusted, and award-winning non-bank lenders in Australia and New Zealand. Over our 24 years, we’ve achieved a lot, but our proudest accomplishment is helping over half a million Australians reach their goals with our ever-expanding lending options.

The Role

In this role, you’ll be the friendly voice our customers turn to during tough times—whether they’re facing a natural disaster, a major life event, or financial hardship. You’ll work with empathy and care to find meaningful solutions that support them through their challenges, all while delivering top-notch customer service.

If you’re passionate about people, great at problem-solving, and want to be part of a team that truly cares, we’d love to hear from you! Here’s what your day could look like:

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