Customer Assistant

Work Pattern

Week 1
Sunday: 11:00–17:00

Tuesday: 11:30–17:30

Thursday: 10:00–16:00

Saturday: 11:30–17:30

Week 2
Sunday: 11:00–17:00

Monday: 10:00–16:00

Tuesday: 12:30–17:30

Thursday: 11:30–17:30

Join our team in the M&S Café – the heart of our store and a place where customers come to recharge. This is a hands-on, high-pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five-star service.

You'll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.

· Being digitally confident is essential. You'll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.

· Efficiency and effectiveness are key aspects of your role. You'll maintain impeccable food safety standards while juggling orders and queues.

· At M&S, our customers don't wait. ...