Customer Assistant

Work Pattern

Monday: 12:30–17:30

Tuesday: 10:00–16:00

Wednesday: 12:30–17:30

Friday: 10:00–16:00

Saturday: 11:30–17:30

Join our team in the M&S Café – the heart of our store and a place where customers come to recharge. This is a hands-on, high-pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five-star service.

You'll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.

· Being digitally confident is essential. You'll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.

· Efficiency and effectiveness are key aspects of your role. You'll maintain impeccable food safety standards while juggling orders and queues.

· At M&S, our customers don't wait. You'll be fast and relentlessly focused on delivering quality under pressure while focusing on deliveri...