Job Description

Purpose of Role

:

This role provides front of house support within the Oriam team. It involves acting as a first point of contact for customers, handling enquiries in person, by phone and email, and assisting with bookings and membership enquiries. The postholder supports day to day operations, including reception duties, processing memberships, booking facilities, supporting meetings and events, and ensuring a tidy, safe working environment. The role also requires teamwork, initiative in resolving routine issues, supporting colleagues, and positively promoting Oriam and University values.


Summary of Key Duties and Responsibilities:

  • The Customer Assistant will always deliver customer excellence 
  • The Customer Assistant will be a key Liaison for bookings 
  • The Customer Assistant will be a key Liaison for Membership 
  • The Customer Assistant will lead retail sales at the reception desk

    • Education, Qualificat...

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