Job Description
**At Cleco, we're not just powering lives—we're powering a cleaner, smarter future for Louisiana.** With bold investments in innovative energy solutions, we’re transforming how we power our communities: smarter, cleaner, and more sustainable. This is a long-term commitment to our people and our communities because our future—and the future of generations to come—depends on it. If you're ready to make an impact where it matters most, join us at Cleco— **where we're Energizing Your Tomorrow.**
The **Customer Billing QA Advisor** is an experienced professional with knowledge of and experience with customer billing, customer systems, processes and improvement strategies, reporting, and technical system limitations and capabilities. The role is responsible for the investigation, identification, and remediation of process and system inefficiencies as well as proactively identifying potential errors and system issues that lead to customer impact. Assisting the billing, permitting,...
The **Customer Billing QA Advisor** is an experienced professional with knowledge of and experience with customer billing, customer systems, processes and improvement strategies, reporting, and technical system limitations and capabilities. The role is responsible for the investigation, identification, and remediation of process and system inefficiencies as well as proactively identifying potential errors and system issues that lead to customer impact. Assisting the billing, permitting,...
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