Job Description

**_ Responsibilities: _**
- Design and manage customized customer experiences and briefing to be presented in our customer welcome center.
- Partner to identify and organize appropriate presentations and discussion leaders for complex/strategic briefings.
- Manage briefings that focus on strategic accounts, large revenue deals and major relationship opportunities.
- Provide active management throughout briefing to provide notes and action items for follow-up after the briefing.
- Provide feedback with post
- briefing analysis of insights and opportunities for improvement.
- Provide direction and guidance to process improvements and establishing policies in the customer welcome center, mentors and/or coaches and peers.
**_ Education and Experience Required: _**
- BA or BS in Marketing or related field; MBA preferred.
- 5+ years marketing experience.
- Industry, sales, channel and/or project management experience a plus.
**_ Knowledge and Skills: _**

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