Customer Business Development Manager

About the Role

As a Customer Business Development Manager , you will be the trusted partner for our existing clients—owning the relationship end-to-end while identifying opportunities to expand and grow accounts. You’ll serve as the primary point of contact for key client matters, align internal teams to deliver results, and play a vital role in driving new business from existing and prospective clients.

What You’ll Do

Key Accounts Management

• Build and maintain strong, trust-based relationships with key clients to ensure long-term retention
• Understand client goals, challenges, and industry context to deliver tailored strategic solutions
• Identify account expansion opportunities and execute selling strategies to drive revenue growth
• Act as the main point of contact for all key client concerns, ensuring seamless internal and external communication
• Negotiate contracts, pricing, an...