Job Description
We believe that everyone is entitled to a good quality home that they can afford, in a place that they are proud to live. But we can’t achieve this without passionate and committed colleagues who share our vision and who want to learn and grow, and make a difference.
If this is you, come and join us.
Making it your home, together.
The role
As a Customer Care Advisor, your role is all about helping customers-whether it's over the phone, through other contact channels such as email and web chat. You'll be there to listen, understand, and support customers, making sure they feel valued and cared for in every interaction. You’ll work closely with colleagues and partners to find solutions, resolve issues with care and accuracy, and always keep our commitment to respect, care, and growth at the heart of what you do.
Our next group induction starts on 2nd March 2026
Customer Care is accessible to our customers from 8am to 8pm Monday to Friday and betw...
If this is you, come and join us.
Making it your home, together.
The role
As a Customer Care Advisor, your role is all about helping customers-whether it's over the phone, through other contact channels such as email and web chat. You'll be there to listen, understand, and support customers, making sure they feel valued and cared for in every interaction. You’ll work closely with colleagues and partners to find solutions, resolve issues with care and accuracy, and always keep our commitment to respect, care, and growth at the heart of what you do.
Our next group induction starts on 2nd March 2026
Customer Care is accessible to our customers from 8am to 8pm Monday to Friday and betw...
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