Customer Care Advisor German Speaking

Role Overview:
Join our dynamic customer care team, supporting German-speaking customers from the comfort of your home in Turkey. Youll ensure each customer receives top-quality assistance and a seamless service experience.

Duties:

• Handle customer queries via chat, phone, and email.

• Provide accurate information and solutions.

• Escalate complex issues when necessary.

• Support internal knowledge-sharing and process improvements.

You Bring:

• German C2 and English C1 language level.

• Customer-centric mindset and active listening skills.

• Ability to multitask in a fast-paced environment.

• Reliable internet and a quiet workspace.

Whats in It for You:

• Remote work flexibility.