Customer Care Advisor/Planner (Administration)

Role - Customer Care Advisor / Planner

Location: Tamworth, West Midlands

EQUANS is a global leader in energy services, with nearly 100,000 employees in over 50 countries and an annual turnover of over 17 billion euros. In the UK & Ireland, EQUANS provides FM, regeneration, technical, and energy services, specialising in smart buildings, green mobility, district energy, as well as renewables. EQUANS' 13,500 UK & Ireland employees support the transition to net zero and digital and industrial transformations. EQUANS is a Bouygues group company.

What this role is all about

As a Customer Care Advisor/Planner, you're the person who keeps everything moving. You'll be the go‑to point for tenants, clients, and trades teams - making sure repairs are booked quickly, communication is smooth, and everyone feels supported. Every day is different, and every task you complete directly improves someone's home and experience.

What you'l...