Job Description
Description
**Energy Efficiency Customer Care Agent**
**Location: Remote (Must be based out of New Jersey)**
**Ready to make a difference?**
As a Customer Service Representative our successful team members perform in a variety of exciting areas geared to deliver exceptional customer experience within ICF’s commercial energy business. Our work includes inbound and outbound support for applicants and program participants across a wide portfolio via phone and online chat, and email.
ICF provides best in class customer and client support through our specialized energy efficiency team by leveraging state-of-the-art call center technology, online web chat, and efficient business processes within a paperless environment. Our team members are highly trained, customer-oriented professionals who are eager to continue learning and building their expertise within the unique area of energy-efficiency customer support.
**Why you will love working here:**
...
**Energy Efficiency Customer Care Agent**
**Location: Remote (Must be based out of New Jersey)**
**Ready to make a difference?**
As a Customer Service Representative our successful team members perform in a variety of exciting areas geared to deliver exceptional customer experience within ICF’s commercial energy business. Our work includes inbound and outbound support for applicants and program participants across a wide portfolio via phone and online chat, and email.
ICF provides best in class customer and client support through our specialized energy efficiency team by leveraging state-of-the-art call center technology, online web chat, and efficient business processes within a paperless environment. Our team members are highly trained, customer-oriented professionals who are eager to continue learning and building their expertise within the unique area of energy-efficiency customer support.
**Why you will love working here:**
...
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