Customer Care Associate

Job description

Key Responsibilities:*
- Maintain accurate records and update systems for backend operations.
- Coordinate with teams to ensure seamless process execution.
- Prepare and share reports and dashboards using Excel.
- Identify and resolve backend issues promptly.
- Ensure accurate and complete documentation of activities.

*Qualifications:*
- *Experience:* 1-2 years in backend operations or similar roles.
- *Skills:*
- Proficiency in MS Excel (advanced functions).
- Excellent attention to detail and problem-solving skills.
- Quick adaptability to new tools and processes.
- Self-motivated and accountable.