Customer Care Associate

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As a Customer Care Associate, you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issues and answering questions while being committed to delivering exceptional customer service in a caring and considerate manner. In short, we are looking for a commitment to make every customer interaction enjoyable!

Position

• Position: Digital Customer Service Representative
• Position Status: Full Time – Work from Home
• Hours of Work: Monday-Sunday 8:00am-12:00am EST / Monday - Sunday 9:00am-1:00am AST
• Department: PCX/JF Loblaw

Responsibilities

• Deliver first class service by accurately assessing and responding to customer needs, using sound judgment when recommending appropriate solutions.
• To fulfill customer requests, respond to inqui...