Customer Care Associate

Overview

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Iron Mountain is seeking a motivated Customer Care Associate to join our Customer Care team. In this role, you will be responsible for delivering an extraordinary service experience by managing account closure cases and prioritizing urgent client needs with a high sense of urgency. You will join a dedicated team of service professionals focused on providing seamless support and end-to-end traceability fo...