Customer Care based in ATHENS

Position: Customer Care Representative - MUST BE LOCATED IN ATHENS (the company provides financial support for relocation)

Overview:

We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Care Representative. The ideal candidate will have excellent communication skills, a positive attitude, and a strong passion for providing exceptional customer service.

Key Responsibilities:

- Respond to customer inquiries and provide timely and accurate information via phone, email, and chat

- Handle and resolve customer complaints and issues in a professional and efficient manner

- Build and maintain strong relationships with customers by understanding their needs and providing personalized solutions

- Collaborate with other departments to ensure customer satisfaction and resolve any complex issues

- Keep accurate records of customer interactions and transactions

- Continuously strive to ...