Job Description

Job Description

:
  • Manage and resolve customer complaints
  • Record customer queries/inquiries
  • Identify and escalate issues to supervisors
  • Provide product and service information to customers
  • Recognize, document, and alert the management team of trends in customer calls.

    • Eligibility:


    - 2 plus year of experience in Customer Support

    - Good communication skills


    Educational Qualification:

    Any Graduate

    Should have been part of customer service processes (Voice/Email)


    Compensation : upto 7LPA


    Shift: 24*7


    Work Days: 5 days working with 2 days rotational offs


    Job location: Gurgaon


    To get your telephonic interview scheduled kindly call our expert H.R.'s or WhatsApp "Customer Care Gurgaon on the given numbers


    *Simran 9821182647

    *Srishti 9628373766

    *Khushi 9821182651


    #NO PLACEMENT CAHRGES#


    Regards,

    HR team

    KVC CONSULTANTS LTD



    PF // ESIC Benefits & CABS


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