Customer Care Coordinator Alt Days

Job description

Customer Care Coordinator Alternate Days - 2 Positions Available

Location: Worcester (Full-time office-based)
Salary: £12.21 per hour
Hours: 40 hours per week, Monday, Thursday Friday, Saturday & Sunday, with alternating weekend shifts
Shift Pattern: 7:30am-6pm, 10:30am-9pm, Tuesday/Wednesday Perm Off, Every Other Weekend Off
Security Clearance: DBS check required upon successful appointment

About the Role - Customer Service Representative

As a Customer Care Coordinator, you will serve as the primary point of contact for clients accessing our services, managing communications from service users, family members, and healthcare professionals. You will ensure all service user enquiries are handled in accordance with their individual support plans. If you have a genuine passion for delivering exceptional customer service, this opportunity is ideal for...