Customer Care Coordinator

The Customer Care Coordinator role in the business services industry involves delivering exceptional customer service and ensuring client satisfaction. This permanent position is ideal for an organised and motivated individual with a passion for supporting customers effectively.

Client Details

This small sized organisation operates within the business services industry and is committed to providing outstanding service to its clients. They are known for their customer-focused approach and fostering an environment that prioritises excellence and efficiency.

Description

• Respond to customer inquiries promptly and professionally via phone, email, and other communication channels.
• Manage and resolve customer complaints efficiently, ensuring a high level of satisfaction.
• Maintain accurate records of customer interactions and transactions in the system.
• Coordinate with internal teams to ensure ti...