Job Description

Customer Care Coordinator - Work From Home

We're looking for dynamic, energetic people, who are full of ideas, dare to be different and offer our customers world-class support. As a Customer Care Coordinator in Auto Servicing, you are the voice of our company and the key to our customers' success. You'll be the first line of support for general account and payment questions, while also taking on challenging offshore and web-support escalations. This role is for someone who is ready to be a strong leader and shape the customer experience from the ground up.

Here's how you'llmake an impact:

  • Provide exceptional service for general account and payment questions.
  • Navigate and resolve complex offshore escalations.
  • Ready to grow your career into an advanced leadership role as an account advocate.

    • Job Level: Coordinator

    Work Schedule: Monday - Friday from 10AM - 7PM CST

    Work from Home Technology Requirements:

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