Customer Care Executive

Skills:
CUSTOMER HANDLING, POLITE & PROFESSIONAL BEHAVIOUR, CUSTOMER SATISFACTION FOCUS, SERVICE BOOKING PROCESS, MS OFFICE (EXCEL WORD, POSITIVE ATTITUDE,

Customer Care Executive - Automobile Showroom (Ahmedabad, Bopal)

We are hiring a Customer Care Executive for our automobile showroom located in Ahmedabad (Bopal).

Key Responsibilities

• Handle customer calls efficiently and professionally.
• Provide accurate product and service information to customers.
• Book test drives and service appointments as requested by customers.
• Maintain proper follow-ups with all customers regarding their inquiries and appointments.
• Update daily call records and ensure data accuracy.
• Coordinate with the sales and service teams to deliver seamless customer experiences.
  
  

Requirements

• Good communication skills.
• Ability to handle customers effectively.
• Basic knowledge of automobiles.
• Proficiency in MS Office.
• Positive attitude.
• Experience in customer service or automobile industry will be preferred.

Skills Required
Customer Handling, Word, Excel, Ms Office