Customer Care Executive

Our Perth team has an exciting opportunity available for an organised, efficient and dedicated Customer Care Executive to join them in a permanent full-time role.

Your extraordinary skills will be used for the day-to-day phone based management of our business customers. This role reports directly to the Customer Service Manager and will see you utilise your awesome Customer Service experience to enhance customer relationships, nurture the existing portfolio, grow and sustain the business services portfolio as well as exploring sales opportunities through actively promoting our services via inbound and outbound activities.

In this role, you will be required to:

• First point of contact for incoming calls and emails from new and existing customers
• Where possible make recommendations to prospects and customers regarding solutions the company offers
• Actively identify new business lead oppo...