Customer Care Executive

JOB DESCRIPTION — Customer Care & Admin Executive

Location: Bengaluru (Sanjaynagar)

Role Type: Full-time, On-site

About the Role

We are looking for a Customer Care & Admin Executive who will manage all customer touchpoints

— calls, WhatsApp, emails, and internal coordination. This role is critical for ensuring smooth

customer experience, quick grievance handling, and seamless support across teams. No heavy

experience required — 1–2 years is ideal, as long as communication skills are strong and the

attitude is right.

Key Responsibilities

Customer Support & Communication

• Handle incoming and outgoing calls for queries, order updates, and support.

• Manage WhatsApp Business conversations with timely and clear responses.

• Respond to customer emails, including complaints, product questions, returns, and replacements.

• Provide accurate product inform...