Customer Care Executive Chat support

About the Role:

Join our dynamic team at TP , a global leader in customer experience management. As a Customer Service Associate for our International Chat project, you’ll be the voice of a renowned technology company, assisting customers via email and chat with queries, feedback, and complaints. Your goal? Deliver exceptional service and ensure customer satisfaction.

Shift: 24/7 environment | 5 days working | 10-hour shifts

Salary: 28,000 ctc(25771 gross + 2240 PLI)

Key Responsibilities

• Handle customer queries and complaints with professionalism and empathy.
• Provide timely and accurate responses across email and chat channels.
• Maintain high productivity and quality standards.
• Demonstrate strong problem-solving and decision-making skills.
• Work effectively in a fast-paced, 24/7 environment.

What We’re Looking For...