Job Description

Key Responsibilities

Customer Support

  • Handle inbound international customer calls efficiently
  • Provide accurate and timely resolutions to customer queries
  • Ensure high levels of customer satisfaction

Process & Compliance

  • Follow standard BPO processes and guidelines
  • Maintain accurate records of customer interactions

Shift & Work Schedule

  • 5 days working in rotational shifts
  • 2 rotational weekly offs

Skills Required
Call Handling, crm software, Problem Solving, Time Management, Customer Engagement

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