Job Description

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Customer Care Executive APPLY NOW

Jaipur

Full time

As a Customer Care Executive at Jisora, you will be the frontline representative of our brand, responsible for delivering personalized and responsive assistance to our valued customers. Your role will involve addressing inquiries, resolving issues, and ensuring a seamless shopping experience that exceeds expectations. With your passion for customer service and strong communication skills, you will play a pivotal role in building and maintaining positive relationships with our clientele.

Responsibilities

  • Customer Support: Respond promptly and courteously to customer inquiries via phone, email, chat, and social media channels, providing accurate information and assistance.
  • Order Management: Assist customers with order placement, tracking, modifications, cancellations, and returns, ensuring timely resolution and customer satisfaction.<...

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