Customer Care Executive

Designation: Customer Care Executive

Location: Mahalaxmi, Mumbai

CTC : 3 Lacs + Incentives

Experience : Fresher / 1 - 2 Yrs expereince in customer care role

We are seeking a Customer Service Representative to provide excellent customer service and promote this idea throughout the organization.

Freshers are welcome to kick-start their careers with us.

Roles and Responsibilities:

• Improve customer service experience, create engaged customers, and facilitate organic growth.
• Take ownership of customers' issues and follow problems through to resolution.
• Develop service procedures, policies, and standards.
• Keep accurate records and document customer service actions and discussions.
• Analyze statistics and compile accurate reports.
• Adhere to and manage the approved budget.
• Maintain an orderly workflow according to priorities.

Mandator...