Job Description

The Role:

You will be responsible for :

  • Handling inbound calls and emails in a professional manner.
  • Resolving customer inquiries and requests and ensuring strong customer satisfaction.
  • Working with various internal teams to ensure prompt and accurate order processing and delivery.
  • Escalating customer feedback as required.

Ideal Profile:

  • You have at least 1 year experience within a Customer Service role.
  • You possess excellent interpersonal as well as written and verbal communication skills.
  • You possess strong analytical skills and are comfortable dealing with numerical data
  • You are highly goal driven and work well in fast paced environments
  • You pay strong attention to detail and deliver work that is of a high standard

What's on Offer?

  • Attractive Salary & Benefits
  • Work alongside & learn from best in class talent
  • A role that offers a breadth of learning opportunities

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