Job Description

Job Title: Customer Service Associate – International Voice Process

Location: Pune

Experience: Minimum 1 Year

Qualification: Graduate

Joining: Immediate Joiner Required

Job Description:

We are looking for a dedicated and customer-focused Customer Service Associate to join our International Voice Process team in Pune. The ideal candidate should have prior experience handling international customers and possess excellent communication skills.

Key Responsibilities:

  • Handle inbound and outbound calls for international customers
  • Provide accurate information and resolve customer queries efficiently
  • Maintain a high level of customer satisfaction
  • Document customer interactions and update records accurately
  • Adhere to company policies, quality standards, and process guidelines

Requirements:

  • Graduate in any discipline
  • Minimum 1 year of experience in an international voice process
  • Excellent verbal and written communication skills in English
  • Strong problem-solving and customer-handling skills
  • Ability to work in rotational shifts
  • Immediate joiners only

Preferred Skills:

  • Good listening and interpersonal skills
  • Ability to handle high call volumes
  • Basic computer knowledge


How to apply:


Interested candidates can share their resumes on What's app

Contact Person: HR Smrati Chouhan

Contact Details :

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