Job Description

Role Responsibilities:

  1. Address and resolve client queries through international voice support
  2. Build trust and rapport with customers during interactions
  3. Deliver accurate and complete information to clients
  4. Work effectively in a 24×7 rotational shift environment

Key Deliverables:

  1. Ensure high-quality service and customer satisfaction
  2. Maintain service standards in international client interactions
  3. Provide support across 5-day work schedules
  4. Achieve resolution and response targets consistently

Skills Required
Customer Support, International Process, Communication Skills, International Voice Process, Customer Handling

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