Customer care Executive Trainer Kollam

Job Description

Position : Trainer - CCE ( Customer care Executive )

Domain- Skill Development

Location : Kollam

Salary: Negotiable

Qualification & Experience : Any Diploma /  Graduate  with minimum 2-3 year as a CCE/ CRM / ITES Trainer

Job Description:

Take care of End to end development of candidate over the subject

Keep record of daily class  attendance & monitor class progress

Conduct theory & practice sessions along with field visits

Submit all reports timely to center head and HO

communicate timely with center manager and HO

Effective delivery of training both theoretical and practical.

Ensuring the 100% attendance of the batch

Ensuring the optimum number of passing percentage

Taking effective participation in placement.

Guide mobilizers for the right candidate.

Requirements

Profile of a desire candidate :

Good Interpersonal Skills,Excellent communication and presentation skills.

Knowledge and Ability to use different training methodologies aligned

with audience profile

Presentable, Motivator and good leadership skills

Good people management and interpersonal skills

Extensive knowledge of learning principles and modern training techniques

An ability to manage the full training cycle

Interested candidates can share their resume on ketaki.b@2coms.com or call @ 9870795401

Requirements
Requirements · Profile of a desire candidate: · Good Interpersonal Skills, Excellent communication and presentation skills. · Knowledge and Ability to use different training methodologies aligned · with audience profile · Presentable, Motivator and good leadership skills · Good people management and interpersonal skills · Extensive knowledge of learning principles and modern training techniques · An ability to manage the full training cycle