Job Description

Key Responsibilities

Customer Support

  • Handle inbound international customer calls professionally
  • Provide accurate and timely resolutions to customer queries
  • Ensure high levels of customer satisfaction

Process & Compliance

  • Adhere to defined BPO processes and quality standards
  • Maintain accurate records of all customer interactions

Shift & Work Schedule

  • 5 days working in rotational shifts
  • 2 rotational weekly offs

Skills Required
International Voice Process, Inbound Customer Service, Bpo Operations, Excellent Communication, Problem-solving

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