Customer Care Liaison

Customer Care Liaison – EML Group

Location: Adelaide, South Australia, Australia.

EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return‑to‑work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows us to continually invest in our employees ensuring a long‑term career here at EML.

THE OPPORTUNITY

As part of our diverse team based in Adelaide, you will help make a positive impact on someone’s life every day. This will be a full time, permanent position based in our Adelaide office, with flexibility to work from home up to two days a week once fully trained.

Your Responsibilities

• Collate, monitor and effectively respond to complaints from stakeholders, including the State Ombudsman and ReturnToWorkSA to a high standard. <...