Customer Care Manager

Monarch Trade Services, as part of Foundation Partners Group, is seeking a driven, relationship-focused Customer Care Manager to lead business development and customer success efforts across the Seattle Metropolitan Area. This field-based role blends account management with strategic sales outreach, making it ideal for someone passionate about relationship-building and growing territory-based partnerships. This is a field-based position requiring consistent travel throughout the Seattle Metropolitan Area. Administrative tasks may be completed remotely or in conjunction with the Kent, WA Care Center. Success in this role requires a strong in-person presence and regular client interaction.

Foundation Partners Group is transforming the funeral and cremation industry through innovation, technology, and compassion. With a national network of providers, we offer forward-thinking, personalized care for the families we serve. Be part of a comp...